Privacy Policy

Effective Date: March 22, 2026

Introduction and Scope

Maxseen Digital Services (“Maxseen”, “we”, “us”, “our”) takes the protection of personally identifiable information (“Personal Data”) very seriously. This Privacy Policy (the “Policy”) addresses individuals whose Personal Data we may receive through our website at https://maxseen.com/, our marketing operations, and the professional services we provide to our clients (collectively, the “Services”).

Controllership

In the context of our digital marketing services, Maxseen typically acts as a data processor (or “service provider”) for the Personal Data we process on behalf of our customers. Our customers act as the data controllers and determine the scope of data provided to us. For Personal Data collected directly through maxseen.com for our own marketing and business operations, Maxseen acts as a data controller.

Basis of Processing

We process Personal Data based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., newsletter subscriptions).
  • Contractual Necessity: Where processing is necessary to fulfill a contract with you or your organization.
  • Legitimate Interests: For our business interests, such as improving our Services, securing our website, and marketing our professional offerings.
  • Legal Obligation: To comply with applicable laws and regulations.

How We Receive Personal Data

We receive Personal Data through:

  • Direct Interaction: Information you provide via contact forms, audit requests, or email.
  • Automated Technologies: Data collected via cookies, server logs, and tracking technologies during your visit to our website.
  • Third Parties: Information provided by our clients, business partners, or lead generation services.

Categories of Personal Data

We may process the following types of Personal Data:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Professional Information: Job title, company name, and industry (e.g., dental or medical practice details).
  • Technical Data: IP address, browser type, device identifiers, and usage patterns related to how you interact with our website and advertisements.
  • Marketing Data: Your preferences in receiving marketing from us and your communication preferences.

Purposes of Processing

We process data to:

  • Deliver and optimize our digital marketing and Generative Engine Optimization (GEO) services.
  • Provide free practice audits and strategy sessions.
  • Respond to inquiries and provide customer support.
  • Analyze website performance and user engagement.
  • Comply with industry-specific standards, such as those required for clients in the healthcare and dental sectors.

Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Standard marketing lead data is typically reviewed or deleted within one year of inactivity unless a longer period is required by contract or law.

Sharing Personal Data with Third Parties

We do not sell your Personal Data. We may share data with trusted service providers who assist our operations, including:

  • Cloud and application hosting (e.g., AWS, Google Cloud).
  • Customer Relationship Management (CRM) and automation tools.
  • Advertising and analytics platforms (e.g., Google Analytics, Meta).
  • Email marketing and communication software.

HIPAA and Business Associate Agreements

For our clients in the healthcare and dental industries, Maxseen acknowledges its responsibilities regarding Protected Health Information (PHI). When providing services that involve access to PHI, we operate in compliance with HIPAA regulations and will enter into Business Associate Agreements (BAAs) as required.

Cookies and Tracking

We use cookies to enhance your experience, manage sessions, and deliver relevant advertisements.

  • First-Party Cookies: Set by us for site functionality and security.
  • Third-Party Cookies: Set by partners like Google for analytics and Generative Engine Optimization tracking.
  • Opt-Out: You can set your browser to refuse cookies or visit AboutCookies.org for management instructions.
  • Do Not Track: Our Services do not currently respond to “Do Not Track” (DNT) signals.

Data Security

We implement industry-standard technical and organizational measures—including encryption and access controls—to protect Personal Data from unauthorized access, loss, or alteration.

Your Rights (including CCPA/CPRA)

Depending on your location (such as California), you may have the following rights:

  • Access: The right to request copies of your Personal Data.
  • Correction: The right to request that we fix inaccurate information.
  • Deletion: The right to request that we erase your Personal Data.
  • Objection/Restriction: The right to object to or limit our processing of your data.
  • Portability: The right to request the transfer of your data to another organization.

To exercise these rights, please contact us at the email below.

Privacy of Children

Our Services are intended for business professionals and are not directed at children under the age of 13. We do not knowingly collect data from children.

Changes to this Policy

We may update this Policy to reflect changes in our practices or legal obligations. Significant changes will be notified by posting the new Policy on this page and updating the “Effective Date.”

Contact Us

For questions regarding this Privacy Policy or your Personal Data, please contact:

Maxseen Digital Services Email: success@maxseen.com Location: San Jose, California, USA